Overview of the Partner’s business
NPS is an Australian water technology, asset management and specialist trades business built on strong plumbing foundations. We combine specialist expertise, national capability and a practical, people-first approach to help our clients improve water efficiency, manage essential assets and maintain critical infrastructure. Across metering and connections, water efficiency solutions and plumbing maintenance, our focus is on creating better outcomes for a brighter, smarter future for water.
Engagement with the Indigenous sector & actions toward reconciliation
We began our formal reconciliation journey with our first Reflect Reconciliation Action Plan in 2024 and received endorsement for our second Reflect RAP in 2026. We recognise that we are still building our understanding and capability. Through developing and implementing our RAP commitments, we have engaged with Kinaway and businesses across its network to listen, learn and strengthen our approach to working respectfully with Aboriginal and Torres Strait Islander peoples, communities and businesses.
We have also attended expos and workshops to broaden our connections with Aboriginal and Torres Strait Islander businesses and better understand how we can create meaningful, sustainable supplier opportunities.
Why did the Partner sign up with Kinaway?
We first connected with Kinaway while developing our initial Reflect RAP. We chose to become a partner because Kinaway offers trusted guidance, practical learning opportunities, including connections to Aboriginal businesses across Victoria. The partnership is helping us approach our reconciliation journey with greater understanding, accountability and care, while continuing to learn from the Aboriginal and Torres Strait Islander peoples, communities and businesses connected to our work.
What is the Partner’s mission or aim in supporting the Indigenous economy? How will Kinaway member businesses benefit from this partnership?
Our aim is to create meaningful opportunities with the people and communities we serve, including stronger participation by Aboriginal and Torres Strait Islander businesses in our supply chain and project partnerships. Through Kinaway, we want to build genuine relationships with member businesses, better understand their capabilities and identify suitable opportunities to work together across water infrastructure, asset management and specialist trades. We recognise that this requires consistent effort, and we are committed to building a more informed and inclusive approach over time.
How does the Partner hope to benefit from their partnership with Kinaway?
As our reconciliation journey continues, we hope our partnership with Kinaway helps us translate our commitments into meaningful, long-term action. Beyond strengthening relationships with Aboriginal and Torres Strait Islander businesses, we see the partnership as an opportunity to build confidence across our organisation, improve the way we engage with communities, creating more informed pathways for collaboration. Ultimately, we want to be a better partner, employer and contributor to the communities connected to our work.
